Our training can be designed for new to semi-experienced fire, EMS, and emergency management public information officers (PIOs), as well as any personnel who may work with the media or manage social media. Training modules can be designed to fit your specific needs and cover social media best practices, writing news releases, basic on-camera skills, managing fire and EMS scenes, handling on-scene media, developing message mapping and talking points, and more.

Advanced training focuses on critical elements such as crisis communications, handling a line-of-duty death (LODD), strategic messaging, on-camera interview techniques, and conducting news conferences.

For experienced PIOs and chief officers, training expands to include wellness, managing crisis communications, First Amendment auditors, artificial intelligence, and working under the glare of national media scrutiny.

PIO Academy classes can be designed to fit your specific needs. Contact us today with your specific needs and one of our training specialists will work with you to design the training and discuss your costs.